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Our customer service is currently congested. If your case concerns the prevailing coronavirus situation, you will find answers to frequently asked questions here.

Send a parcel abroad

You can send parcels abroad online or in the mobile application and from any Posti outlet.

The delivery times, measurements, restrictions and other information of items sent abroad vary between countries. For items sent outside the EU in need of customs clearance, you will need a commercial invoice or pro forma invoice and a customs declaration.

Country-specific instructions

The delivery times, measurements, restrictions and other information of items sent abroad vary between countries. For items sent outside the EU in need of customs clearance, you will need a commercial invoice or pro forma invoice and a customs declaration.

Learn about the country-specific information before sending the item.

Address labels and service matrix

Address labels can be printed when bought online or they are available at Posti outlets. We recommend that contract customers start using the SmartShip printing software where you can print address labels, customs declaration papers and commercial invoices.

Service matrix

Posti SmartShip

You can use the same system to print all transport documents for items sent abroad.