Questions and answers
When will the recipient receive the letter and can I affect the date?
Can I address the letter to several recipients, such as to Anne and Arthur, or to an entire day care group?
What if the recipient’s name or address has changed after placing the order?
What if the letter doesn’t arrive by Christmas?
Why can’t I order a letter to Australia, for instance?
Can I add the orderer’s (godparent, parents, grandparents, friend) personal greetings to the letter?
Is the letter the same for girls and boys?
Can I track the letter?