COVID-19 still has some effect on international postal traffic

COVID-19 still has some effect on international postal traffic

Priority and EMS parcels and letters

Transportation to most of the world operates normally. Sending letters and parcels abroad from Finland to become easier – the number of countries that are cut off due to the COVID-19 pandemic is now only 20.

Due to exceptional routes and limited transport capacity, shipments might still be delayed, and flight schedules may rapidly change. Items are sent using the next possible connection. Delays may occur also where the item has been stopped and is waiting for onward transport. Please note that the pandemic situation varies by country, which also impacts item deliveries in the destination country. For example, items are delivered less frequently than usual in many countries.

COVID-19 affects international deliveries as follows

Transport connections are currently cut off to the following countries: Bhutan, Brunei, Ecuador, Eswatini, French Southern and Antarctic Lands, Guinea-Bissau, Honduras, Laos, Lesotho, Montserrat, North Korea, Papua New Guinea, Saint Kitts and Nevis, Saint Lucia, São Tomé and Príncipe, Seychelles, South Sudan, Syria, Tristan da Cunha and Yemen.

Due to a force majeure, Posti does not accept shipments to countries to which there is currently no transport connection.

Upon delivery, the signature should not be verified to avoid contact. Please make note of the discontinued need to verify the signature.

Posti returns Priority and EMS parcels destined for countries to which there is currently no transportation connection. Automatic return does not apply to letters. You can apply for compensation for the postage fee and transportation charge by filling out the compensation form on our website at posti.fi/claims.

Express Business Day, Parcel Connect and Posti Parcel Baltic

Shipments are delivered to all countries. Please check the opening hours of the recipient of your delivery, especially B2B (business-to-business) deliveries, and that they are able to receive or hand over items.

In terms of Express Business Day parcels, the maximum parcel weight limit is 31.5 kg per parcel so that one person is able to take care of pickup and delivery without having to have contact with other persons.

Upon delivery, the signature should not be verified to avoid contact. Please make note of the discontinued need to verify the signature.