Import clearance for incoming items

Complete the inward clearance and pay Posti’s handling fee within 20 days of receiving the notice of arrival. Otherwise, the item will be returned to the sender. The storage period can’t be extended. The customs clearance and handling fee only apply to goods arriving from outside the EU or from special areas of the EU’s Excise Duty and Value-Added Taxation Area. If you don’t know the contents of the item, ask the sender.

If the purchase costs more than €22

OR is a gift

If the purchase costs less than €22

Contact the Finnish Customs to apply for an exemption

Send your exemption request to Include the order confirmation or receipt, Posti’s Item ID and your contact details. For further information, see the website of the Finnish Customs or call their customer service number 0295 5206.

Customer clearance assignment to Posti

Notice of arrival

Notice of arrival

Posti’s handling fee

Customs clearance of gifts

Customs transit