OmaPosti Pro user instructions
The OmaPosti Pro service enables you to create items, print out address labels and track your items. You can view item and invoice reports. You can use chat to contact our customer service. Administrators can manage your company’s access rights for Posti’s electronic services.
The service is under constant development and a significant number of new products, services and features will also be added in the future.
In order to use the service, the administrator of Posti’s services must first activate your access rights in ‘User management’. You can find the instructions for administrators at the end of this document. You can then log in here using your Posti credentials.
Select “Send” on the left-hand side. At first, you can send parcels to Finland and the EU and use the most common additional services.
Enter the sender’s details
select the sender using the drop-down menu in your address book or
manually enter a new sender’s address (you can save the new sender in your address book)
Select either a private person or a business as the recipient.
Enter the recipient’s details
select a recipient from your address book by entering a name in the ‘Recipient’s name’ field or
manually enter a new recipient’s address (you can save the new recipient in your address book)
You can find more information on the use of the address book later in these instructions.
Select the size category of your item. Underneath, you can see the delivery methods and products available for the size.
Select a delivery method.
If you select a Posti pickup point, you have the option to select a specific pickup point as the delivery address under “Select a Posti pickup point”. Search for pickup points using the name of a city or a postal code.
If necessary, you can select “Additional services” and add “Additional information”.
From the “Invoicing” drop-down menu, select the logistics contract number invoiced for the item.
Click “Print the address label” to go to the next page to print out an address label for your item.
Click “Print the address label” to print out the label. You can see the Item ID and estimated delivery time on the page.
You can find the address book under the “Send” button. It enables you to store, edit and delete recipients and senders. Here, you can find the sender and recipient information stored while sending. You can import your Smartship address book to OmaPosti with the “Import contact details” button.
Select “Tracking” on the left-hand side.
At the top of the page, you can find and filter items. Enter a search word in the search field and select “Search” or click the magnifying glass icon. You can use any word or part of a word used in the item for the search.
A tracking window for already created items opens at the center of the page. You can select the display order and filter items by their status. By default, the items are displayed from the newest to the oldest based on the creation date. You can view potential other sorting criteria in the Sort menu.
Select “Reports” on the left-hand side. On the “Items” tab, you can view the number of items, the distribution of pickup points and the geographical breakdown of items for the selected period. You can only select your preferred products for the “Items” graph. Click a graph to view the information as a table.
Equally, the “Invoices” tab enables you to view invoices for the selected period. Click a graph to view detailed invoice information:
Select “Customer service” on the left-hand side. Feel free to use our service forms or customer service chat.
If you have any feedback or questions regarding OmaPosti Pro, you can contact us at omapostipro@posti.com.
In order for your company to activate OmaPosti Pro, the Posti service administrator must activate the users’ access rights under “User management”. Do this:
Select ”User management” from the left-hand menu.
Select the person you want to assign access rights to the Pro service.
Select “Edit”.
Activate the access rights you want to give to the user in “OmaPosti Pro”.
User management also enables you to add new users and delete users, if necessary.
If you need further assistance, you can get in touch with OmaPosti Pro using the “Customer service” link.