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Our customer service is busy due to increased parcel volume. Please check the answers to the most frequently asked questions here.

How I add a new user? How can I get permissions?

Access rights for the Posti Glue are controlled by your company's key user, who can add and change permissions for users with Posti "User management".

For the drop shipping service you need access to "Posti Glue UI".

If you have access for Posti on-line services (e.g. SmartShip), but you don't know who is key user of your company, enter to "User management" (see link below) and select "Your details" > "Main users"

Instructions for the key user to add a new user to Posti Glue::

  • Enter to user management (see link below).

  • Select "Create user ID", if you are creating a new user ID with existing account for Posti on-line services.

  • Input E-mail address of the new user.

  • Select "Posti Glue UI".

  • Press "Save"

Under "Management of access rights" you can add permissions to user with existing account for the Posti online-services. Just add "Posti Glue UI" for the user.

Enter to User management.