Posti Glue – connecting e‑commerce and suppliers

As an online retailer, you can connect suppliers directly to your store with Posti Glue. As a supplier, you can send orders from different online stores smoothly and easily.

How to get started with Posti Glue

To use the service, you need to be a Posti contract customer, which also provides you with the necessary usernames. Contact our sales team to start using the service.

If you are considering a drop shipping model for your online store or retailers, learn more about the Posti Glue service and the opportunities it offers.

Easy integration – one connection, unlimited cooperation.
Easy order management – all online stores in one channel.
Flexible system – use Posti Glue, API or both.

How Posti Glue works

As an online retailer, you only need to do the integration once. You can then connect all suppliers in the network to your business.

As a supplier, you receive orders through one channel – from all online retailers. Posti Glue is a web browser-based service through which you can process orders and manage products published for online retailers.

You can process orders and manage product information in the Posti Glue service, using API interfaces or both.

Creating a product catalog The online retailer creates a product catalog to which the appointed supplier can add their products. The catalog can be created in the Posti Glue user interface – this is the most recommended method.
Adding product information The supplier uploads the product information to the online retailer’s catalog either through the Posti Glue service’s user interface or integration.
Publication of products in the online store The online retailer retrieves the product information added to the catalog from the Posti Glue service and publishes it in their own online store.
Order processing When the customer makes a purchase in the online store, the online retailer sends the order to the Posti Glue service. The Posti Glue service converts the order into a shipment, which the supplier processes either through the user interface or integration. If the order contains products from different suppliers, the Posti Glue service will automatically distribute the order to the correct suppliers.
Delivery information and printing the shipment The supplier updates the delivery information, such as the number of delivered products. They can also print address labels and delivery notes using the Posti Glue service or through its API interface. When using the API, the item IDs are updated automatically. If you use your own printing system, the IDs must be updated separately.
Finishing the order When the order has been delivered, the supplier marks it as delivered. The online retailer tracks the status of the order and updates the information until the order is complete.
Delivery for transport Finally, the supplier sends the order for transport.

Read service description

Frequently asked questions

Usernames for the Posti Glue service

Your company’s administrator manages the usernames and can add new users via username management.
If your company does not have an administrator, you can order the usernames here.
To use the Dropshipping service, you need either Dropshipping Supplier (supplier) or Dropshipping Reseller (online store/retailer) rights. You can find them under the heading Posti Glue in username management.
If you already have an ID for Posti’s services (e.g. SmartShip or Oma Posti Pro) but do not know who the administrator of your company is, you can view the administrator's information in username management.

In Posti Glue, there are two ways to publish the supplier’s products to the retailer:

General product catalog: An easy way to publish basic product information to retailers. All retailers can see product information without prices and availability information. Prices and availability are only visible after you have approved the retailer activation request.
Private product catalog: A catalog set up by the online retailer in which the supplier publishes the products. This information will not be shared to other retailers. The retailer starts using the catalog and the supplier then activates it.

Please note that the basic supplier information is visible to all retailers, but availability and prices vary by catalog. Product information stored in the service is never shared with users outside the service.