How Glue service works

Posti Glue service allows the company to enable drop shipping deliveries. The Glue service is used to transfer product and order information between Retailer and its Supplier.

Retailer integrate it's own ecommerce platform to the Glue service using an API-interface provided by Posti. Once the integration has bee done all Suppliers are available through a single channel.

Supplier can also receive orders from all Retailers through a single channel. The supplier can process orders and manage product information using the simple user interface provided by the Glue service, or APIs, or both.

The operating principle of the Posti Glue service is as follows:

  1. The Retailer sets up a product catalog in which the Supplier can publish the products. Retailer can create the product catalog by user interface of the Glue service.

  2. The supplier uploads the product information to the catalog created by the Retailer via the Glue user interface or through integration.

  3. The Retailer retrieves the product information published by the Supplier, and publishes it in its own online shop.

  4. Retailer forwards the order to the Glue service when an end-customer of the Retailer orders a product from the online shop.

  5. The Glue service will place a shipment for the order, which is processed by the supplier via the user interface or through integration. If the order contains products from different suppliers, the Glue service can split the order to different suppliers.

  6. The supplier updates the delivery information with the delivered product quantities.

  7. The supplier prints the delivery note and address label for the shipment with the Glue service. You can use the Glue API for printing, in which case the shipment IDs are also automatically updated into the order information. If you use your own printing system, the shipping codes must be updated separately for the order.

  8. The Supplier will update the status of the order as Delivered.

  9. The online merchant retrieves order status information (for example, every two hours) until the order has "Delivered" status.

  10. The supplier ships the parcel.