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Letter Services January 1, 2020

The cost structure varies between services and is reflected in price increases of different amounts. The price increases are averages, customer-specific changes can differ from the indicated list price changes.

PP-letters (Electronic mailing list), price changes

- Domestic Economy and Priority +6% - International Priority +5% - International Economy +10% Price list 1.1.2020 Product terms 1.1.2020

Standard Letters, price changes

- Priority Standard Letter +6 % - Priority Standard Letter Pro +3% - Economy Standard Letter Pro: Area A: -0.3% , Area B: +1.9% , Area C: +6.1% - Additional Handling fee: +0.01 eur Price list 1.1.2020

Service changes

In the future, the 01 delivery speed of a Priority Standard Letter will only be available for postal code areas specified for Priority Standard Letter Pro items. Product terms 1.1.2020 Guide to machine-sortable items 2020

Pre-Paid Envelopes, price changes

- Domestic Economy and Priority +6% - International Priority +5% Price list 1.1.2020

Pricing Service, price changes

- Pricing Service Letter +15% (no changes to usage fees) - International Priority +5 % - International Economy +10% - New: Establishment charge for a new customer (10412) - New: Establishment charge for the info code (10413) Price list 1.1.2020

Franking Machine , price changes

- Domestic Economy and Priority +8% - International Priority +5% - International Economy +10% Price list 1.1.2020 Product terms 1.1.2020

Value Letters , price changes

- Registered Letter, domestic +5% - Letter with Advice of Delivery, domestic +5% - Insured Item, domestic +8% - Express Letter, domestic +5% - Express Letter Saturday Delivery, domestic +5% - Handing over to the Addressee in Person, domestic +5% - Cash on Delivery, domestic +2.8% - International Value Letters +5% Price list - Contract prices 1.1.2020 Price list - Franking machine 1.1.2020