Skip to main content
Marketing services

Our customer service is busy due to increased parcel volume. Please check the answers to the most frequently asked questions here.

Marketing services 1.1.2020

Price increases are averages, customer-specific changes can differ from the indicated list price changes. The factors influencing the pricing of direct marketing deliveries have been specified further.

Customer Direct, price changes

- Machine-sortable, maximum 50 g per item +5% - Machine-sortable, over 50 g per item +3% - Customer Direct, price list for machine-sortables has one new class for weight and batch size. In these sections, the price is slightly reduced from 2019. - Manually sortable items +2.5%. - Customer Direct, additional handling +2% Price list 1.1.2020

Service changes

- Delivery speed and service level specified. Items are delivered within 2–4 weekdays after posting. With the posting days (Mon, Wed, Fri) of machine-sortable items, items mailed through the Sorting Service and the items containing errorless codes, the item is often delivered on the third weekday (Thu, Mon, Wed). - The Fixed Day Delivery additional service will be discontinued on December 31, 2019 - Dimensions of enclosed items specified: Detailed information in the Guide to Machine-Sortable Items 2020. - The posting places are the postal centers of Helsinki, Tampere, Kuopio and Oulu. Item drop-off at Posti terminals is possible through the Terminal shuttle service. Posting by 5 p.m., service level + one (1) week day. Product terms 1.1.2020

Create and Send (Dmmessage), price change s

- Average +5% Price list 1.1.2020

Service changes

The Create and send messages service will be replaced by a new, easy-to-use version on December 31, 2019. The new version is already available In Kontakti, under the section “Send the ready-made PDF file (new)” .

Information Service, price changes

- To all items in the price list +5% Price list 1.1.2020

Unaddressed delivery services , price changes

- Postinen media space +5% (average) - Home Direct +1.2% - Home Direct Premium + 5%

Posting times and locations

- Home Direct: Posting times and locations remain unchanged - Home Direct Premium: Posting times and locations specified