Advance information about changes to the Posti’s contract services 2023

Renewed delivery will extend the lifecycle of printed mail

By renewing delivery, we can continue to offer traditional delivery services alongside digital services. New models are being developed to meet different customer needs. We are actively seeking new solutions with our customers. Our shared goal is to find the most cost-effective ways to provide quality delivery.

  • We will favor delivery models that enable full-time work and make daily travel distances more efficient. With full-time work, we create better conditions for maintaining skilled delivery personnel.

  • We are updating our service level agreements to support the renewed delivery models. Instead of strict fixed day deliveries, we will introduce flexibility in the delivery speed of letters, advertisements and publications.

  • We will continue to work to reduce cost pressures. In order to make our operations more efficient, we will centralize posting in the postal centers of Helsinki and Kuopio, optimize transport and delivery routes and thus also reduce fuel consumption. At the same time, we are promoting our goal of being a zero-emissions company by 2030.