Posti meets changing needs

The rapid digitalization of communications has a strong effect on Posti. We strive to keep our service level competitive and the impact on prices moderate in the middle of this change. Delivery is part of our core business. To add to it, we are constantly working to develop new multi-channel solutions using automation so that we can continue to do all we can to make our customers’ everyday life smoother. On this site, you can find more information about the changes in services and prices of the postal services.

Changes to services and pricing

Letter services

See the key changes in letter services effective from January 1, 2020: Priority and Economy Letters, Standard Letters, Value letters, Pre-Paid Envelopes, Pricing Service and Franking Machine

Marketing services

See the key changes in marketing services effective from January 1, 2020: Customer Direct, Create and Send, Information Service, Home Direct Premium, Home Direct and Postinen

Publication services

See the key changes in publication services effective from January 1, 2020:Magazine Pro, Economy Publication, Publication, Bundle, Daytime Publication Delivery, Long-distance Publication Delivery, Bundle in daytime delivery, Newspaper Delivery service, Printed matter transports and Terminal shuttle

Other services

See the key changes in other postal services effective from January 1, 2020: Reply Mail Items and laboratory samples, P.O. Box, Corporate address, Corporate Postal Code, Change of Address and Mail Redirection services

We are developing the industry in cooperation with our customers

Alma Media’s early-morning delivery in Pirkanmaa and Satakunta will be transferred to Posti. The cooperation will enhance delivery operations and extend the life cycle of printed subscription publications.

Digital options alongside traditional services

The digitally delivered “Smart invoice” enables the consumer to directly contact the sender’s customer service from the invoice, for example.