Parcel Connect is a parcel product designed for international e-commerce that allows Finnish e-commerce to enter the global markets. The Parcel Connect product is realized in cooperation with DHL and Bring.Together with its affiliates, Posti has created a network covering more than 47,500 service points throughout Europe. Posti produces the Parcel Connect deliveries in four countries: In addition to Finland, Posti has constructed an Itella Parcel Shop pickup point network in Lithuania, Latvia and Estonia.
The service includes returns of undeliverable items and customer returns. You can print out a customer return card from the Posti SmartShip system and attach it to an item to be sent to the customer. The recipient can return the item to a service point.