Instructions for mailers

This page includes instructions related to mailing letters, publications and advertisements as well as answers to frequently asked questions. Posti services will undergo a reform in two parts at the beginning of 2017. The change will affect, for example, delivery speed starting on June 3, 2017 Further information on the changes.

Mailer Tools - Mailing list, Mailing Desktop and Kontakti

 

Electronic mailing list

If you are using PTP or Kontakti, an electronic mailing list will be automatically prepared for your mailing batch. Posti contract customers can use the electronic mailing list to submit information about letter, direct marketing and publication items to Posti. The mailing list serves as the basis of invoicing.

After you have marked the mailing list as finished using PTP, you can no longer change the list (e.g. change product/bundle size, item weight or units). The mailing batch lists prepared using Kontakti are marked as finished automatically.

As an exception to the rule, a printed mailing list is available as a backup system. Filling instructions for the letter item mailing list and publication mailing list.

To log in to an electronic mailing list, use the Posti transaction code provided by your company administrator. If your company does not yet have a transaction code administrator, you can order the transaction codes.

Read more about the mailing list
Log in to the electronic mailing list

Mailing Desktop

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The Mailing Desktop (PTP) is a publication and direct marketing mailing tool. PTP is used to order deliveries and to make mailing plans related to deliveries. Documents can be created for the mailer company based on the information received. Mailing information is automatically generated onto an electronic mailing list.

If you wish to make last minute changes to publication batch posting times or locations using PTP, please submit a change request using the relevant form, , which will then be sent to the Posti Control Center. The grounds and prices for changes are specified in the Tariffs and Rates of Contract services.

If the mailer company changes during the year, the publisher can make the change by canceling the mailing plan that is in effect when the contract with the mailer company ends. A new mailing plan must be created for the new mailer company starting on the date the contract takes effect.

When ordering publication deliveries and you have entered the basic information, you will receive a proposal of the posting place and time. You can change the proposal and will immediately see how this will affect the delivery of your publication. View the posting time and location table here.

To log in to PTP, use the Posti transaction code provided by your company administrator. If your company does not yet have a transaction code administrator, you can order the transaction codes here.

Presentation material for Mailing Desktop
Log in to Mailing Desktop

Kontakti - direct marketing

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Kontakti is a diverse online tool for planning and implementing direct marketing. You can manage all planning of unaddressed deliveries as well the purchase and mailing chain using Kontakti.

The customer makes a Kontakti order and transfers it to the mailer company. Kontakti provides instructions on unitizing deliveries and submits delivery information to the electronic mailing list. The system allows mailer companies to print, for example, transport unit container labels and bundle labels. For more details, see Home Direct mailing instructions.

To log in to Kontakti, use the Posti transaction code provided by your company administrator. If your company does not yet have a transaction code administrator, you can order the transaction codes here.

Further information about Kontakti
Tips for Home Direct customers and mailer companies
Log into Kontakti

Sorting Service

The Sorting Service provides automated and batch-specific support for preparatory work in mailing. It ensures the delivery of items to their destination, reduces mailing quality defects and makes the delivery chain more transparent.

Starting from early 2017, changes will be introduced to the delivery speeds of services. As a result of these changes, certain items will usually be delivered on the third day after mailing. By using the Sorting Service and complying with the delivery conditions, you can usually have your items delivered in two weekdays.

The Sorting Service is free of charge, both for the customer and the mailer company. It is suitable for the mailing of letters, publications and direct marketing items. Further information about the Sorting Service.

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Mechanical handling, batch sorting and bundling

Mechanical sorting is affected by, for example, the machine-readability of address markings and product shape. Use the Guide to Designing Machine-sortable deliveries to ensure that your deliveries are suitable for mechanical sorting.

Batch-sorted = a mailing batch that has been bundled and unitized according to instructions. Read the Guide for Batch-Sorted Postal Items (addressing, bundling and loading into transport units). An additional handling fee may be charged for non-compliance with the instructions.  Check the price list here.

In batch sorting, please specifically observe the following (f you use the Sorting Service, you will have the correct information automatically):

  • Bundling order: As many postal code bundles as possible followed by postal code area bundles. Correct bundling order is a precondition for batch sorting.
  • Bundle label markings: Bundle labels must clearly indicate the bundle control information. Bundle labels must be mechanically produced.
  • Delivery control information (as an alternative to bundle labels): The control information of the top item in a bundle must indicate the bundle control information
  • Transportation units and unitizing levels: The unitizing level is determined based on batch size.

You can use the RCC2 control label application to print transport unit control labels with bar codes. The unitizing levels are specified in the Guide for Batch-Sorted Postal Items (addressing, bundling and loading into transport units). In unclear situations, please contact Posti Customer Service.

Bind bundles using proper, non-stretch bands to ensure that they can be mechanically sorted and that they comply with the conditions for batch sorting. Items are bundled based on their postal codes and in alphabetical order in accordance with the delivery address

 

Prices and Payment indications

You can use the price calculators to count the price of mailing and to compare different services. You can also check the prices and product numbers from the contract customer price list.

For payment indication user instructions, see here. You can download payment indications in EPS and JPG format on the Posti website. You can find the payment indications for letters, advertisements here and and publications here.