Sorting Service

The Sorting Service provides automated and batch-specific support for preparatory work in mailing. It ensures the delivery of items to their destination, reduces mailing quality defects and makes the delivery chain more transparent. The Sorting Service is free of charge, both for the customer and the mailer company. It is suitable for the mailing of letters, publications and direct marketing items.

How does the Sorting Service work?


How can I get codes to my shipments?

To activate codes, please contact Sorting Service support. You can choose from three different codes.

  • 2D (16x16 = 8x8 mm)
  • 2D (8x32 = 4x16 mm)
  • 4-state code (5x50 mm)


When can I expedite the delivery speed of my items?

Your items will usually be delivered on the third day after mailing. By using the Sorting Service, you can have your items usually delivered in two weekdays, provided that the following conditions are met:

  • You use one of the following services: Economy Letter, Publication, Newspaper, Magazine

  • Your batch sizes and partial batch sizes meet the minimum requirements: Economy Letter: 25,000 units. Publication, Newspaper and Magazine: 15,000 units

  • The address notations on your items are machine-readable.

  • The mailer company bundles or boxes the items in accordance with the instructions provided by the Sorting Service.

  • Read more about the terms in the "Q&A" -section.

Using the Sorting Service will not, however, allow you to have items delivered on Tuesdays. Items that are dropped off on a Friday will be delivered on the following Wednesday.