Retention periods

If the addressee was unavailable when delivery of the item was attempted or an item remains uncollected at the post office, it will be retained for a limited term:

2 days

  • Parcel in Nearby locker

7 days

  • Parcel with Number sent from service point
  • Itsepalvelukanavasta lähetty, sähköisen saapumisilmoituksen sisältävä lähetys
  • Domestic parcel sent by contract customer
  • Transport units

14 days

  • All letter items
  • Postal parcel paid by cash
  • Parcel sent from a mobile service point with a set address card
  • Parcel with additional service Retention Period Extension or Pickup Reminder by Mail
  • Parcel sent or returned from abroad