What kinds of items cannot be sent as machine-sortable items?
Machine-sortable items may not contain hard or inflexible objects such as paper clips, keys, coins, compact discs, pens, hard-shelled samples of cosmetics, etc. These types of items must be sorted manually. Also when the measurements, form or flexibility of the item differ from the product features defined for machine-sortable products, the product must be manually sorted.
This is how you can ensure that your item is machine-sortable
Read the designing guide carefully and make a sample. Send the sample to us and we will test your item’s suitability for machine sorting: