Mail redirection services for consumers

Mail redirection services are address-specific, and each service is to be ordered separately. The service fee is service order-specific.

 

Change of address

On the basis of a change of address, Posti forwards 1st and 2nd class letter items and universal service parcels sent to the former address, unless otherwise agreed with the sender. The change of address is free of charge.

For those who have made a change of address with a form, we will send an offer for the Move Mail Service by post.

Move Mail Service

This comprehensive postal item forwarding service, ordered in connection with a change of address, is valid for 12 months.

The price when the original service order is placed.
- online
- with a form
EUR 27.50
EUR 36.80

Fixed-term mail forwarding

1 week ─ 2 months

The price when the service order is placed
- online
- with a form
EUR 20.70
EUR 29.90

The extension of the fixed-term mail forwarding service for a period longer than two months 

The price for each starting month when the original service order is placed:
- online
- with a form
EUR 7.00 /month
EUR 7.00 /month

E.g.a 3-month period ordered online: EUR 20.70 + EUR 7.00 = EUR 27.70.

E.g.a 3-month period order with a form: EUR 29.90 + EUR 7.00 = EUR 36.90

Please note, no one-month price of EUR 7.00 available.

Mail delivery interruption (minimum period 1 week)

1─2 weeks (7─14 days)

The price when the service order is placed:
- online
- with a form
EUR 12.40
EUR 20.40

Over 2 weeks – 2 months

The price when the service order is placed:
- online
- with a form
EUR 20.70
EUR 29.90

Payment
The service fee for fixed-term mail forwarding and mail delivery interruption ordered with a form shall be paid with an invoice. When placing an order in the web service, the services are paid in an online bank or with a credit card in connection with the order.

In connection with fixed-term mail forwarding and mail delivery interruption, the week specification refers to 7 days. When calculating the duration of a service, the start and end dates of the service are included in the validity of the service.

Forwarding abroad

On the basis of a change of address, forwarding abroad applies to regular 1st and 2nd class letter items up to 50 grams. In services subject to a charge (the Move Mail Service and fixed-term mail forwarding), forwarding abroad applies to regular 1st and 2nd class letter items up to 250 grams.

Other items will be returned to the sender or handled as undeliverable items.