Postal Express Parcel International

Postal Express Parcel International (EMS) is a reliable and scheduled transport service to more than 180 countries. Postal Express Parcel International items are shipped abroad separate from other mail, using the fastest modes of transport available.

The service includes compensation for loss or damage for up to EUR 1680.

Basic Product Information
Destination Countries

International.

Delivery Time

Delivery times are estimates:

  • EU 1–3 working days
  • Rest of world 2–8 working days

The day of posting is not included.

Posti is not liable of any delay which may be caused by the Customs procedures of the country of destination.

Maximum Weight

30 kg/parcel (country-specific restrictions apply).

Maximum Dimensions

Maximum length 2 m, length + circumference max. 3 m,  with country-specific restrictions

Minimum Dimensions

18 cm x 27 cm.

Indications and Codes

Address labels with the EMS symbol are available at all postal outlets.

IMPORTANT: The consignee phone number and e-mail address on address label have a vital role when reaching the consignee in destination country. Please always mark them, if possible.

EMS DocPack:

  • The green Customs label (CN 22) must be used for mailings with a destination outside the EU and also in the special regions outside the EU excise and value-added tax area.

EMS Goods:

  • No Customs declaration required for EU countries.
  • For goods delivered outside the EU, you need to attach documentation required for Customs clearance. If the destination country requires more than one Customs declaration, you must complete the required number of declarations (CN 23).
  • commercial invoice or pro forma invoice is required for goods sent for commercial purposes.
Sending

EMS items can be mailed at all postal outlets. By agreement, we can also collect items from the sender.

Special packages included in the price of the service:

  • DocPack cardboard envelope for documents (B4) weighing up to 500g.
  • SealPack mailing bag (B3) for goods and documents.
  • MaxiPack cardboard box for light goods (internal dimensions: 40cm x 25cm x 6cm).

Packaging is available from postal outlets.

Track & Trace

You can track items using the item code included on the address label.

Receiving

Items are delivered to the addressee’s street address. PO box addresses are not allowed.

Pricing

Pricing depends on the destination country and weight.

Payment Methods

Cash.

Delivery Terms

Delivery Terms
Compensation grounds for mail items

Restrictions as to Content

The contents may not include substances and articles prohibited by the Universal Postal Union (UPU) or the International Air Transport Association (IATA). Please check the Country Information for the destination country’s prohibitions and restrictions.

Always send cash, freely convertible securities, precious metals, jewellery and other valuables as Insured Items.