The terms relating to the services of and damages payable by Itella Corporation have been presented for consumers and cash customers in the General Delivery Terms of Postal Services and for contract customers in the delivery, contract and product terms. The payment of damages requires that Itella has ascertained the damage.

Mandatory fields on form are marked with asterisk (*).

Information regarding the damage

Information on the item

Item type: Item code or waybill number: Weight:
Other item type/ service, what
Additional services, what



Applicant information and
cost of damages