Consumer customers’ inquiries
Head office contact details
Information on Posti Group is found www.posti.com.
Calls from numbers beginning with 0200 local network charge/mobile call charge.
Calls from numbers beginning with 020 and 01080 from landline or mobile phones 8.35 cent/call + 16.69 cent/min (VAT 24% incl.). The price for calls from numbers beginning with 0200 is the local network charge (lnc) or the mobile call charge (mcc). Queueing is subject to charge.
Recording calls and messages
When required by a business or service event, Posti Group Corporation saves calls and messages in order to ensure their content. The recordings are used to ensure the rights and legal protection of the customer and Posti Group Corporation. The recordings can also be used in in-house personnel training in order to develop customer service and improve quality. The recordings will not be used for other purposes or disclosed to parties outside Posti Group Corporation unless required by law.