International Priority Letters

Priority Letter is a fast, basic letter service for the efficient and easy despatch of letters. Priority Letters are delivered to destinations all around the world using fast connections, usually by air.

 

Basic Product Information
Destination Countries

Global.

Country information

Delivery Time

Estimated delivery times based on surveys:

  • Nordic countries and Central Europe 2–5 working days.
  • Rest of Europe 3–6 working days.
  • Rest of the world: large cities 4–10 working days; other destinations: no estimate available.

The estimates do not include the time required for possible Customs clearance.

Maximum Weight

2 kg.

Maximum Dimensions

250 mm x 353 mm x 20 mm
Larger items are to be sent as Maxi Letters or Parcels.

Minimum Dimensions

90 mm x 140 mm.

Indications and Codes

A blue Priority label or the word “Priority” must be written, printed or stamped onto the envelope.

Sending

Can be dropped into a blue letterbox or mailed at a postal outlet. If the location only has one letterbox (yellow), you should put both Priority and Economy Letters in that box.

Letters containing goods sent to EU countries do not require a separate Customs declaration.

The green Customs label CN 22 must be used for mailings to destinations outside the EU and also to the special regions outside the EU excise and value-added tax area. If the item’s value exceeds EUR 300, please complete the required number of the larger Customs declarations CN 23 in a language understood in the destination country.

Receiving

Delivered to the addressee on a standard delivery round; no signature required.

Pricing

Pricing based on weight tariffs. The lowest weight tariff (max. 20g) is the same as the lowest weight tariff of domestic First Class letters.

Payment Methods

Stamps.

Delivery Terms

Delivery Terms

Compensation grounds for mail items

Retaining

If a Letter cannot be delivered, a notification of arrival will be left with the addressee. The item will be kept at a post office, Poste Restante or P.O. Box for a period ranging from two weeks to two months, depending on the country.

Unclaimed items are returned to the sender. The reason for failure of delivery will be noted on the item.

Restrictions as to Content

Always send cash, securities, valuables and other means of payment as well as gemstones, jewellery, precious metals and other special valuables as Insured Items.

We recommend sending items of particular value as a Parcel or Registered Letter.

Other Specifications

The postal service will not pay compensation for lost, damaged or delayed items.