Delivery services for special groups
In sparsely populated areas, when requested, the mail carrier will deliver consumer customers' mail parcels and other signed deliveries (allocated to a postal outlet) free of charge in conjunction with the basic delivery when the distance to the recipient's local postal outlet is over five kilometers. Agree on the service with Posti's customer service.
The service is not available in the capital region.
In sparsely populated areas, you can submit regular letters with a stamp to the mail carrier for transport.
Some locations also use the so-called pickup sign with which mail can be sent from one's own mailbox. The mail carrier will pick up the deliveries when there is inbound mail for the customer. Posti has provided such pickup signs in locations where the distance to the nearest letterbox is exc
Upon request, a physically handicapped person and a person over 75 years of age is entitled to get their mail delivered to a mailbox placed either at the plot boundary in the drive or access connection, or apartment-specifically to the mail slot. The service is only provided to the mail recipient's permanent address. A permanent address is the mail recipient's primary address that is valid until further notice and is the mail recipient's main address.
The precondition for exceptional delivery is that all mail recipients in the household are entitled to have the service. However, a physically handicapped or a 75-year-old mail recipient, who regularly or repeatedly has to be alone when residing in a shared household, so that it is considerably more difficult for him or her to collect the mail, is also entitled to exceptional delivery.
The local mail delivery unit's discretion may be used to identify physical handicaps other than those caused by old age, or the customer can be asked to supply a medical certificate where this is indicated.
The service applies to Posti's basic delivery, that is, mail delivery during the day, not early-morning paper delivery or parcel delivery. The local publishing company always specifies the early-morning paper delivery. Parcels are delivered according to Posti's service terms. The sender may choose a service where the parcel is delivered to the doorstep of the recipient. For parcels picked up at a postal outlet, the recipient may order a paid home delivery.
To agree on delivery service, customers may contact Posti's customer service. The customer service forwards the contact to the local mail delivery, which contacts the customer. Every service solution is always agreed case-specifically with the customer.
