Delivery and Product Terms
Postal Act
The Postal Act regulates the operations of Posti.
Delivery and Product Terms as of 1.6.2011
General Delivery Terms, Cash and Consumer Customers (pdf)
Service Appendix, Letter Services (pdf)
Service Appendix, Goods Transport Services (pdf)
Service Appendix, Delivery Services (as of August 1, 2011, pdf)
Service Appendix, Poste restante Service Terms (pdf)
Electronic Services
Terms of use for electronic customer services
Security guide of the Posti's electronic services (pdf)
File description for electronic customer services (pdf)
Service agreement for Netposti (pdf)
Well-Wisher's Address Book - terms and conditions of service agreement
Other terms
Contract Terms for Mail Forwarding Services
Database deskription for CCTV monitoring (pdf)
