Express Flex is a home delivery service particularly well suited for online and mail order deliveries to consumer addresses in continental Finland. We always contact the recipient in advance to arrange the most convenient delivery time.
Delivered within 1-2 working days from despatch. A more precise delivery time will be arranged with the recipient. Check the service are under delivery time inquiry.
120 x 60 x 60 cm
With special handling
300 x 80 x 60 cm
25 x 15 x 3 cm
Parcels, roll cages, and pallets are picked up from the sender by 5 p.m. or at another time as agreed separately. Parcels can also be dropped off at a postal outlet.
The recipient's telephone number and street address must be marked in the address label.
Orders for pick-up are made by using Prinetti printing software by 1 p.m., in which case pick-up is at 4 p.m. at the latest.
Track & Trace
We always contact the recipient to arrange the delivery time. If the recipient cannot be reached after two call attempts, a call-back request will be left for the recipient to arrange the delivery time.
Parcels can also be picked up at the postal outlet but the recipient must contact Itella and arrange to have the parcel delivered to the outlet. Transport units cannot be picked up; they are always home-delivered.
The service includes one delivery but a re-delivery can be ordered for a separate charge.
Deliveries are made to recipients on weekdays and in major cities deliveries can be made until 9 p.m. In other area, deliveries are made by 2 p.m.
Parcels are stored for the week of arrival and two full calendar weeks, and transport units for one full calendar week after which the delivery is returned to the sender.
Available for a transport unit. Covers domestic appliances and electronics. The devices are installed in operating condition
The item is always subject to special handling if the contents are fragile or the dimensions exceed 120 x 60 x 60 cm.
Transportation to recycling
Available for a transport unit. When a new device is brought in, the old one is taken to recycling.
Payer other than the sender
The transport and possible additional services can be paid for by a person other than the sender.
Cash on delivery
Posti is responsible for forwarding the cash on delivery amount to the sender's Finnish bank account. The sender is responsible for the correctness of the account number and the identifying reference information. In case the account or reference information or the information on the amount of cash on delivery is insufficient, Posti accepts no responsibility for the delay in the settlements or other losses.
IBAN account numbers and bank-identifying BIC codes, complying with the SEPA regulations, are used for cash on delivery shipments. The reference used is a national reference number.
The installation service is not available with cash on delivery services.
The delivered item is unpacked, and the packing waste is removed.