Changes to marketing services
On this page you can find information about the changes to marketing services that will take effect in 2017. There will be changes in areas such as the delivery speeds of services. This page will be updated as we progress with the changes.
Changes to the delivery speed of Customer Direct
The delivery speed of the Customer Direct service will change in early 2017. Following the change, items will usually be delivered on the third day from the posting day. You can expedite the delivery speed by using the Sorting Service if the batch size or partial batch size is at least 25,000 items. The mailer company must sign an agreement with Posti regarding the use of the Sorting Service. When your mailer company uses the service, your item will usually be delivered on the second weekday following the posting day. For example, if you require delivery on Monday, you need to mail the item on Thursday. If you require delivery on Wednesday, you need to mail the item on Monday. Read more about the Sorting Service.
As a result of the reforms to delivery days, Customer Direct items will not be delivered on Tuesdays starting from January 2017.
Delivery days for Home Direct and Home Direct Premium items
In 2017, Home Direct Premium items will be delivered on Thursdays and Fridays, and order volumes will not be restricted on those two days.
There will be no changes to the delivery of Home Direct (bundled delivery) and Postinen, which will continue to take place on Mondays and Wednesdays.
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