Changes to letter services

On this page you can find information on the changes to letter services that will take effect in early 2017. There will be changes in areas such as the delivery speeds of services. This page will be updated as we progress with the changes.

Changes to delivery speeds

The delivery speed of Economy letters will be slowed down by one weekday in early 2017. Following this change, an Economy letter will usually reach its recipient on the third weekday following the posting day. For example, if you mail an Economy letter on Wednesday, it will usually be delivered to the recipient on Monday. However, following the reforms to delivery days, Economy letters will not be delivered on Tuesdays: If you mail a letter on Thursday, it will be delivered by Wednesday. You can expedite the delivery speed of Economy letters by using the Sorting Service if the batch size or partial batch size is at least 25,000 letters. The mailer company must sign an agreement with Posti regarding the use of the Sorting Service. When your mailer company uses the service, your letters will usually be delivered on the second weekday following the posting day. Read more about the Sorting Service.

The delivery speed of Priority letters will remain unchanged, but they will not be delivered on Tuesdays after the reforms enter into effect. If you put a Priority letter in a mailbox on Monday, it will reach its recipient on Wednesday.

Value letters and the printed notices of arrival for domestic value letters will not be delivered on Tuesdays. Electronic notices of arrival will be delivered on every weekday, including Tuesdays. International letters will be delivered on every weekday, as before.

We will continue to offer the express letter product for customers who need to have a letter delivered to the recipient quickly. Express letters are delivered on the next weekday, including Tuesdays.

For customers who have ordered the pick-up and delivery service, we will continue to deliver and pick up items five days a week, but Tuesday deliveries will be subject to the same changes as Tuesday daytime deliveries in general. Read more about the reforms to delivery days.


The delivery speed now The delivery speed in 2017

Economy letters

Port Payé 2 weekdays 3 weekdays
Franking machine 2 weekdays 3 weekdays
Pre-Paid Envelope 2 weekdays 3 weekdays
Priority letters  
Port Payé 1 weekday 1 weekday
Franking machine 1 weekday 1 weekday
Pre-Paid Envelope 1 weekday 1 weekday
Pricing Service letter 2 weekdays 2 weekdays
Value letters 2 weekdays 2 weekdays

Consumer letter classes combined

The sending of letters paid by stamps will be simplified by combining the 1st and 2nd letter classes in 2017.

Most of the letters will still reach their destination globally on the first weekday from the mailing. Letters will receive a new no-value indicator, but they can still be mailed using the old 1st or 2nd class no-value indicator stamps, as they will always be accepted.