Application for compensation for damage
The compensation terms of Posti are based on the Postal Act, Road Transport Agreement Act, agreements of the Universal Postal Union, and on contractual and delivery terms.
Compensation for damages requires that the damage has been verified by Posti in some manner, including
Fill in and send
an electronic application
If you want to print out the application form, you should use the browser's print function before clicking the Send button. You can also send the printed application form with appendices (such as a damage report, copies of invoices or other similar information) by mail to:
Application forms are also available at postal outlets, and you can return the form and appendices to your nearest postal outlet.
You can also send a free-form application with attachments (e.g. a damage report, copies of invoices or other records) via e-mail firstname.lastname@example.org.
If you need instructions in filling in the form, you can call our service numbers
- For consumers +358 200 71000 (local call charge, mobile phone call charge) Mon-Fri 8 a.m. to 6 p.m.
- For businesses +358 200 77000 (local call charge, mobile phone call charge) Mon-Fri 8 a.m. to 6 p.m.